How to build Adaptive capacity, Resilience, and high levels of Trust (ART) in an analytics operation–and how to use analytics to embed ART across the enterprise.
It was a great pleasure to return to MIT this week to speak at the Business Continuity and Crisis Planning executive education course. It’s my fourth consecutive year. I always enjoy engaging on meta-leadership with a group that walks the talk on the front lines. This year, about 40% of the group came from outside the U.S. and they represented… Read More
Private client event
My recent piece in strategy+business on the power of reframing leadership conversations through a more intentional use of the common conjunction, “and” received a lot of attention. It is the habitual use of such seemingly simple practices that helps differentiate truly effective leaders from the also-rans. “And” is a powerful way to engage and connect. Here is an excerpt: The… Read More