MKouw NYULMC Exterior Retouched

Transformation Article is Finalist for Award

Woo-hoo! I am pleased that this article about the dramatic turnaround at NYU Langone Medical Center that I co-authored with Doug Wilson and Nathaniel Foote is a finalist for a prestigious the American Society of Business Publication Editors Azbee Awards of Excellence. Among the lessons is that clear, transparent metrics and deep humanity can turn […]

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