If you have to lay people off, think like a crisis leader: be clear, careful, and compassionate. Situations like this are defining moments for organizations that will resonate internally and externally for years.
A More Humane Way to Reduce Staff Read More »
An organization’s culture is dynamic. Leaders need to tend to all of the ingredients to get the outcome they desire.
What Cookies Can Teach You About Your Organization’s Culture Read More »
From Eric’s recent article for strategy+business: “I can’t wait to get everyone back to the office!” “I’m never going to need an office again!” From these two extremes to a thousand variations in between, leaders are thinking about what work will look like once a critical mass of the population has been vaccinated against COVID-19.
Getting to the “Next Amazing” Workplace Read More »
My latest for O’Reilly Media: “As a leader, your every move is watched and your every word is measured for deeper meaning. That means it is easy to screw up an organization’s culture, even when you have the best of intentions. I recently spoke with the head of a large organization who remarked that he
Culture: Don’t F-it Up! Read More »
